Job Description
Are you looking for a challenging A-Z Sales Support position in an international environment? Do you like client contact (internal and external) and responsibility? Fluent in English? Apply now
Client Details
Our client, a Belgian manufacturer and distributor, is actively looking for a Sales Support Specialist as an extension of the current team. This company has a very international scope and is fast growing. Currently they are looking for a new colleague to expand and support the Nordics/Baltics.
The company is located in the region of Aartselaar and easy accessible by car, train or waterbus
Description
As Sales Support Representative for the Nordics/Baltics Market you are responsible for the following tasks:
- You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales
- Configure the most optimal container/truck load
- Provide support to the Account Managers in your region
- Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists,... in consultation with the account managers
- You act as a central point of contact for the distributors in your region
- You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)
- You will work in close contact with production to avoid peaks and lows in the production and supply chain.
- Daily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM, ...
You will report to the Sales Support Coordinator of your region.
- You have relevant experience in Customer Service positions (order to cash) or you are a motivated JUNIOR
- You are fluent in English, knowledge of Dutch/Russian is a plus
- You like internal (logistics department, sales, marketing) and external (clients, distributors) contact
- Knowledge of SAP is a plus
- Diplomatic and assertive communication style
- You are a born problem solver
- You are a result oriented team player
- Accurate and stress-resistant
