Job Description
Our client is looking for a Sales Support Specialist responsible for the complete order-to-cash process within the Russian/CIS market. You will act as a key liaison between customers, sales teams and internal departments while supporting business growth.
Client Details
Our client is an international Belgian manufacturer and distributor operating in a technical industry. The company is known for its strong growth, entrepreneurial mindset, and customer-centric approach. With a global footprint and dynamic culture, they continue to invest in talent to support their expanding markets.
Company is located in region of Aartselaar and easy accessible by car, bike & public transport.
Description
- Manage the full order-to-cash process: order entry, follow-up, shipping, invoicing, and aftersales
- Optimise container and transport planning
- Support Account Managers in your region
- Handle product and pricing management (proposing alternatives, pricing, discounts, price lists)
- Act as the main point of contact for distributors
- Coordinate with internal departments (logistics, production, sales, marketing)
- Align closely with production to ensure smooth supply chain planning
- Maintain daily customer contact with a focus on upselling, cross-selling, and CRM updates
- Experience in a customer service or order-to-cash environment
- Fluent in Russian and English, Dutch is a plus
- Strong communication skills with a diplomatic, assertive approach
- Comfortable managing both internal and external stakeholders
- Knowledge of SAP is an advantage
- Problem-solving mindset, accurate and stress-resistant
- Team player with a results-driven attitude
