Job Description

is a multinational manufacturer of chemicals.


Jobomschrijving

  • Point of contact for the customer - responding to requests, solving issues and ensuring a great customer experience
  • Managing the entire sales order process operations for EMEA region - handling the entire cycle including organizing transport and logistical aspects, liaising between different departments, service providers and providing on-time information to customer
  • Ensuring that all the movements from the Production and Storage sites are made with correct documentation and declarations, particularly for hazardous goods
  • Liasing with Sales, Product marketing and Supply Chain departments to align on terms and conditions, product availability, prices, credit limits, payment terms etc.
  • Processing documentation requests (questionnaires, certifications, SDS and technical product information;) after sales

  • Experience in Customer Service with strong background of Logistics
  • Bachelor Degree in Business Administration/Logistics/...
  • Excellent and efficient communicator
  • Hands -on, result driven, someone who meticulously maintains records to comply with internal and external procedures and policies.
  • IT literacy (Office, SAP).
  • A full work permit for Belgium
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