Refund Policy

Last updated: July 2026

DailyJobbs sells digital job posting services, including standard listings, featured listings, and bundle packages. Because these are digital services that are delivered immediately upon publication, our refund policy is intentionally strict. Please read it carefully before purchasing.

By purchasing any job posting service on DailyJobbs, you agree to the terms of this Refund Policy. This policy forms part of our Terms of Service.

1. When Refunds May Be Issued

Once a job listing has been published, the service is considered delivered and the purchase is non-refundable as a general rule. Refunds will only be considered in the following exceptional circumstances:

• Duplicate payment: You were charged more than once for the same order due to a payment processing error.
• Technical failure on our end: A fault on our platform prevented your listing from being published despite a successful payment, and we are unable to resolve it within a reasonable timeframe.
• Non-delivery: Payment was received but the listing was never made live due to an error on our end and no corrective action was taken.
• Rejection before publication: Your listing was reviewed and rejected by DailyJobbs before going live because it did not meet our content requirements — in this case a full refund will be issued automatically.

Each request is reviewed individually. Eligibility is determined at DailyJobbs' sole discretion based on the circumstances described and supporting evidence provided.

2. Non-Refundable Situations

The following situations are not eligible for a refund under any circumstances:

• The advertised position has been filled
• The employer decides to cancel or withdraw the listing after it has been published
• The employer wishes to edit, replace, or modify the listing after publication
• The employer changes their mind after purchase
• Dissatisfaction with the volume or quality of applications received
• The employer no longer wishes to hire for the role
• The listing expired after its normal posting period
• Unused posting credits from a Bundle plan that were not redeemed before expiry

These situations represent a change of mind or a business decision on the employer's part — not a failure of service delivery on ours.

3. Listings Removed for Violations

If a listing is published and subsequently removed by DailyJobbs because it violates our Terms of Service — including but not limited to fraudulent, misleading, discriminatory, or prohibited content — no refund will be issued, regardless of how long the listing was live before removal. Responsibility for ensuring compliance with our Terms rests entirely with the employer at the time of submission.

4. Partial Refunds

DailyJobbs does not offer partial or pro-rated refunds for:

• Listings removed early at the employer's request
• Unused days remaining on an active posting period
• Unused credits from a Bundle plan
• Downgraded plans

Exceptions may be made only where required by applicable law or expressly agreed in writing by DailyJobbs.

5. How to Request a Refund

If you believe you are eligible for a refund under Section 1, please contact us with the following information:

• Your order reference number (format: JOB-XXXXXXXX, found in your order confirmation email)
• The email address used when placing the order
• The date and amount of the payment
• A clear description of the issue and why you believe a refund is due

Requests must be submitted within 14 days of the original purchase date. Requests submitted after this window, or without sufficient information to verify the transaction, will not be considered.

6. Review and Processing

• We aim to review refund requests within 5 business days of receipt.
• Approved refunds are issued to the original payment method via LemonSqueezy, our payment provider.
• Once approved, refunds typically take 5–10 business days to appear in your account, depending on your bank or card issuer.
• If a refund cannot be issued to the original payment method (e.g. expired card), we will contact you to arrange an alternative where feasible.

7. Chargebacks and Disputes

If you initiate a chargeback or payment dispute with your bank or card provider without first contacting us, DailyJobbs reserves the right to suspend your access to our services and refuse future posting orders while the matter is under investigation. We strongly encourage you to contact us first — most issues can be resolved quickly and directly without the need to involve your card provider.

8. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. The policy in effect at the time of your purchase will apply to that transaction.

Questions about this policy? Contact us and we'll get back to you within 5 business days.